Conflict Management Strategies

Discover more effective ways to recognize, respond to, and manage conflict in your workplace.

Conflict is apparent in the workplace, especially during tough business times where resources are light and tempers are shorter. Most people lack basic conflict management skills and react to conflict on a purely emotional level. In reacting to conflict, many managers will attempt to ignore the problem in hopes that they will just disappear. However, this method will create more stress and tension in the workplace and cause additional conflict among the parties and even involve others in the conflict. This live webinar will guide you to manage disputes and disagreements positively and proactively.
This live webinar is designed to clarify and expand your thinking about conflict, as well as identify underlying causes of, and new ways to respond to and manage conflict. It is more productive to respond to conflict rather than react to it. You will learn about emotional triggers and be able to recognize those triggers in an effort to prevent explosive situations. The webinar will outline flexible strategies of conflict management that will improve your communication performance and ability to respond to conflict. You will also learn different ways to manage conflict productively by examining the gender trend; discussing the different types of conflict in the workplace; and developing conflict awareness. The speaker will show how to map the conflict and explore alternatives to resolve the conflict quickly and effectively.

Date and Time

Date: 2014-12-09
Time: 1:00 PM ET - 2:00 PM ET

Agenda

Faculty

Jackie A. Sexson

Credits

HR Certification Institute ,HRPD ,Additional credit may be available upon request. Contact Lorman at 866-352-9540 for further information.

Click here for detailed credit information

Who should attend?

This live webinar is designed for supervisors, team leaders, business owners and managers, presidents, vice presidents and human resource managers.

Conflict Management Strategies

SKU: 394540
Date: 2014-12-09
Time: 1:00 PM ET - 2:00 PM ET

Price: $99.00 USD