Customer Service Upselling: Best Practices to Capitalize on Every Call

Turn every call into a sales opportunity with reduced turnover, positive attitudes and value-based selling initiatives.

Each call that comes in is an opportunity to do more with your customers. This live webinar will teach you how to successfully train and motivate reps to incorporate selling into their service calls. Join us to discover proven ways to increase revenue from incoming calls, how to transform attitudes with value-based selling, how to reduce turnover with skilled, confident, and motivated front-line employees and finally overcome rep resistance.

Date and Time

Date: 2015-01-28
Time: 1:00 PM ET - 2:00 PM ET

Agenda

Faculty

Kerry Weiner Elkind, The Elkind Group

Credits

Click here for detailed credit information

Who should attend?

This live webinar is designed for customer service managers and representatives, account managers, sales representatives, technical and support representatives.

Customer Service Upselling: Best Practices to Capitalize on Every Call

SKU: 394258
Date: 2015-01-28
Time: 1:00 PM ET - 2:00 PM ET

Price: $99.00 USD