Customer Service Best Practices for Social Media

Without a good understanding of social media best practices, businesses put themselves at risk for customer frustrations to go viral, spreading negative news, lowering credibility, and greatly impacting the ability to compete with those companies who get social media right. This on-demand webinar helps company decision makers and those in charge of social media outreach to establish a strategic approach to serving customers through social sites in a way that builds consumer trust, engages potential customers, and effectively diffuses angry exchanges with finesse.

Date and Time

Date: 2014-01-23
Time: -

Agenda

Faculty

Marilyn Suttle, Suttle Enterprises LLC Lori Jo Vest, LJV Consulting, LLC

Credits

Click here for detailed credit information

Who should attend?

This live webinar is designed for customer service managers and representatives, account managers, technical and support representatives, and marketing and public relations managers.

Customer Service Best Practices for Social Media

SKU: 392977EAU
Date: 2014-01-23
Time: -

Price: $99.00 USD